Shipping policy

We carefully prepare and ship each order from Collective Souls with intention and care. Orders are typically processed within 2–5 business days unless otherwise noted. Shipping times vary depending on location and carrier once your package has been sent. You will receive a confirmation email with tracking information as soon as your order ships. We are not responsible for delays caused by carriers or incorrect shipping information provided at checkout. If you experience any issues with delivery, please contact us and we will gladly assist you.

We currently offer flat-rate shipping within the United States, with free shipping available on qualifying orders as indicated at checkout.

Due to the nature of handmade and natural items, slight variations may occur and are considered part of the unique character of each product.